More info about your computer model, the card reader it has in it, and your operating system is needed to help isolate the problem.įor example, if you are using a card reader that is compatible with 32GB SDHC cards (and many older readers are not SDHC compatible), then you may need to install a patch to your operating system to read them (hence, why we need to know exactly what Operating system you're using, too).Ĭhances are, your computer's card reader is just too old to be compatible with SDHC (versus SD Cards).
Not all card readers and operating system are compatible with SDHC cards (some are only compatible with SD cards of 16gb or smaller). Is the card reader built into the computer you are using, or is a card reader you added (Usb attached, or other)? If you added it, do you know the brand and model number?ģ2GB Secure digital cards are SDHC cards, and use a FAT32 File System. What Operating System (32 bit XP, 32 bit vista, 64 bit vista, 32 bit win 7, 64 bit win 7, 64 bit win 8, etc.)? NOTE: The SDDR-89, SDDR-189, SDDR-289 reader should show 4 drive letters under My Computer. If the reader is not receiving ample amount of power from the USB port, it may not function properly. Look for the card reader under Devices with removable storage.Ī yellow exclamation point ( !) under Device Manager usually means that the device is not receiving enough power. STEP 4 - Verify if the reader is detectedĢ.
On the top menu, click Action, and then click Scan for hardware changes.
Right-click the entry with the error mark, select Uninstall.Ģ. If there is a yellow exclamation point ( ! ) or question mark ( ? ) next to the device, try to refresh the drivers.ġ. NOTE: The card reader will appear in two places: Disk Drives and Universal Serial Bus controls as USB Mass Storage. NOTE: It is recommended that you plug your card reader to the back USB port on your PC to ensure that there is enough power from the USB port for the card reader to be detected properly.ģ. SOLUTION 2 - Verify the reader's status under Device Manager.
NOTE: No additional drivers need to be downloaded for the card readers as they are native to the above mentioned supported operating systems.įor Mac users, see Troubleshooting USB device on Mac SanDisk card readers support Windows Vista, Windows XP SP2 and Windows 2000 SP4, Windows 7. SOLUTION 1 - Verify if minimum system requirement is met.
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